There are many companies that deliver more than one service. Perhaps, only a few of them meet customer satisfaction as well as provides miscellaneous services. In such a case, one of the names come into mind is Amdocs. A company providing multiple ranges of services since 1982. Amdocs represents a great example that small ideas with great potential tend to grow into something bigger. Also, the company showed that with great execution everything is possible to stand out in the corporate world.
About Amdocs
A company that was originally set up in Israel and thereafter shifted its headquarter in Missouri. Also, its development centres are in all corners of the earth. Includes, Israel, India, Ireland, Austria, Brazil, and Canada. Morris Kahn an Israeli businessman set up the company in 1982.
Amdocs is expertise in providing software solutions and services. Like media, communications as well as financial services. Additionally, it offers mobile financial services, big data analytics solutions, media products and many more. However, the organisation doing its business in more than 90 countries. In fact, 250+ companies all over the world are satisfied and regular customers of Amdocs.
The Backstory- How Amdocs Founded?
It will be interesting to know that Amdocs start the journey as a phone directory company as a Golden Pages offshoot. It is founded in 1982 by Morris Kahn. After that, the company developed a billing software program so that they can fulfill the demand of phone directory companies. Previously, the company called Aurec information.
However, after southwestern Bell corp. acquired a 50 percent stake of the company, it renamed Amdocs in 1985. The period between 1990-1995 was the golden time for the company. Amdocs started diversification and expand the service into communications. Initially, it started wireline telephone service and then step up into mobile phones. Since then Amdocs is providing new services and products as per the changing technology.
Over the period, it acquired many other firms like Cramer, Clarify, Celcite, Comverse BSS assets and many more. In 1998, Amdocs made it public as well as in 2014 it entered NASDAQ.
What makes Amdocs Unique?
As said earlier, many firms offer multiple services as this company offers. But Amdocs stand unique in between all of them due to its unique features. First of all, Amdocs is providing superior execution since its foundation. Later, Amdocs’ consistent delivery, software, other implementation services are world-class. And most importantly, the business model of the company is unique. Also, customer satisfaction must be considered. However, it will be an injustice to the company if its superior customer experience is neglected.
Other Special Features of the Company
Amdocs is well-known for its superior customer experience. Also, the smart operations at the company successfully speed-up the procedures and time to revenue. Additionally, it offers services and software solutions that are adaptable to new technology. Thus, ensures the client’s business growth. These are some special services clients can experience with Amdocs however the company does more than this.
Amdocs knows Corporate Social Responsibility (CSR)
The firm has taken a proactive approach to CSR with several materiality assessments’ conduction. With these assessments, the company identifies the Corporate social responsibility issues which are matters to the company and its collaborations. Also, it considers customers and shareholders. For this purpose, four core CSR heads are established. As well, high-level goals formulated within each of them.
Glimpse to Founder’s Life- Morris Kahn
He was born in 1930 in South Africa to a Jewish family. Today, he is known as a billionaire entrepreneur of Israel. Apart from Amdocs, he founded Golden Pages, Coral world, and several other companies. In fact, he did a great contribution to the foundation of various marine parks across the continents. Apparently, being a diver inspire him to do so. Furthermore, he also founded Coral World International in Eliet. Also, Kahn is a principal investor in Aurum ventures as well as in Atlantium.
Bottom Line
Since the foundation, Amdocs delivering miscellaneous services across the world. The company set an example of how to satisfy the customers with superior service. Also, it showed the world that no matter how small the idea, with great execution everything is possible!
Jayshri is an Electronics Engineer, but her passion towards writing made her to be in this field. Apart from content writing, she loves reading, writing and surfing on various topics. In her free time, she likes to watch TV series and news. Sherlock Holmes is her all time favorite show. Jayshri loves cooking various Indian-western dishes.