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Walmart Launches its First AI Store, Isn’t Trying to Replace Humans with Machines

Last year, Amazon launched a chain of its AI-powered convenience stores, i.e. Amazon Go. The stores are cashier-less and have cameras all around in the stores to charge the customers automatically. Yesterday, Walmart, the biggest retail store franchise, also launched an AI-powered store, i.e. Intelligent Retail Lab (IRL), in Levittown, New York, which is a bit different from its contemporary Amazon’s cashier-less stores.

Walmart has launched a store similar to its other stores, except it will be operated by intelligent technology. The new Walmart store, like Amazon Go, has got cameras over the ceiling, but these cameras have not been installed to automatically charge the customers but will keep the track of the inventory of the store.

walmart IRL store
Image Source: Tech Crunch

Yes! The company has confirmed that now the store will be able to manage the inventory through AI. Reportedly, if any of the items get out of stock, even from a single shelf, the cameras will inform the sales persons around, to restock the shelves. Also, if a fresh fruit has been on the shelf for a longer time, the cameras will indicate the sales persons to replace that fruit with a fresh one. E.g. if bananas on a shelf have got bruises, the cameras will ask the salesperson to replace them. This way, the salespersons will not have to roam around the store all the time to keep a check on the inventory and will only go to the back-inventory when the cameras will notify them for replacement or to re-stock the shelves.

Since operating so many cameras all the time will require a lot of data and data storage, the company has built a data centre in the inventory itself. Though the data will be stored only for a week, the sensors and the cameras will pump out 1.6 TB of data per second.

Since it is not a cashier-less store, like Amazon Go, the store is having over 100 employees and is selling over 30,000 items. Also, the store is a 50,000 square foot store, having giant servers bathed in the blue light situated inside the store, which can be easily seen by the public. Also, the retailer has built an AI-powered informational store and a Welcome store for its customers, where they can know about its technical specifications.

For the people who are with the shoppers, can spend their time in front of the AI-powered interactive wall, built inside the store. The wall is able to imitate the body gestures and postures by estimating body positions and is quite a good pass time.

By far, the new Walmart store is quite interesting, and it seems that the company is trying to take full advantage of AI by making its use in most practical ways. And, the company has ensured that it is not up to replacing the human jobs at all, but is trying to reduce the workload for its staff.